TrackRecon Customer Feedback / Reviews

TrackRecon

Bruma/Midrand, Gauteng, RSA

4.9 95 reviews

• Nancy Tsele ★★★★★ a month ago
  Excellent service received starting from my first encounter from Trevor from TrackRecon. He is extremely informative, and thoughtful. His response time is prompt and on point. I find difficult to fail his service. My experience in dealing with him made me feel valued immensely. I would recommend him … More anytime including in my sleep. Keep up with the Excellent work. It is highly appreciated.
• Mbali khuzwayo ★★★★★ a month ago
  Thank you Marco for exceptional service and quick correspondence all the way from Durban, Amanzimtoti.. Delivery was received within 1 working day. Looking forward to purchasing in future
• Keegan Willson ★★★★★ 2 months ago
  Absolutely sensational service! I’ve gone to Marco for brakes a few times now and he never disappoints. Incredibly knowledgeable, friendly, and always happy to help—no matter how big or small the issue. I have to applaud him as he genuinely cares about customer satisfaction and goes above and beyond … More every time. Reliable, professional, and efficient—highly recommended!
• Antonio Caldeira ★★★★★ a month ago
  An amazing experience. Looked for a quote on a radiator. Their quote came in cheaper than the others and their ser ice was impeccable. Definitely worth doing business with them. Thank you Trevor and Marco. Keep up the amazing service!!!
• sivenasen nadasen ★★★★★ 10 months ago
  Thank you Marco for all your assistance for Nissan Primera 200STI. Front Brakes discs are directional with yellow stuff brake pads are really awesome and looks the part now!Thanks again!
• Dwainne Venter ★★★★★ a month ago
  If I could I would give this company a 6th star, I’d do it in seconds! Absolutely impeccable service!!! Finally a company we can rely on. Thank you Trevor Martin and Track Recon you are reliable and fast. You can never go wrong using this company!
• Monty Martin ★★★★★ 2 months ago
  Thank you Trevor for your exceptional service. It is much appreciated. Chevrolet Trailblazer
• carel grobler ★★★★★ 2 months ago
  Received excellent service from Trevor Martin from TrackRecon. Ordered a concentric clutch slave cylinder for a Chevrolet Trailblazer ( a part that not even the dealership's could supply) and received it in no time. Great service.
• Francois Bezuidenhout ★★★★★ 3 months ago
  I needed a part for my Chevrolet Captiva and found Track Recon online. Their service was excellent quick response, great pricing, and fast delivery. The part was exactly what I needed. Highly recommend them for quality car parts and reliable service.
• Khwathelani Nemphagane ★★★★★ 3 months ago
  Thank you for good service and quick delivery...
• Amiël Spreeth ★★★★★ a year ago
  Excellent experience start to finish.I installed EBC discs and Blue Stuff pads on my track day Nissan 350Z HR. The vehicle is street legal and daily used as well as on the track.The representative I dealt with gave excellent service. Quote, payment and shipping was smooth and timeous.The product itself … More surpassed my expectations to be honest. Correct installation and bedding in is important, but that being done I was able to improve my previous best lap time. Braking confidence and consistency is important for fast safe lapping. The car could stay out for full sessions without any fade whatsoever. Drove home like normal afterwards. The pads are also fine from cold. I have no issues letting my wife drive the car in the winter for example.Other mods include race brake fluid, semi-slicks and coilovers among others.For the price, in my opinion, you probably can't do better. I'll stay in touch as I may have even more demanding braking requirements in the future, for which we all ready have a plan.If you've got a braking need / concern, reach out to Trackrecon and they'll take care of you.Highly recommended!EDIT (03/2024) :THIS IS A FOLLOW UP REVIEW AFTER 8 MONTHS :I've been exclusively using Trackrecon and EBC for street and track since basically the beginning of 2023.Marco from Trackrecon has given exemplary service throughout. If you value building a trust relationship with a company and having your needs taken care of over the long term, I cannot recommend Trackrecon and Marco enough.The braking products I have used include the front discs (EBC BSD) , rear discs (EBC BSD), front brake pads (EBC Blue Stuff) and rear brake pads (EBC Blue Stuff) and most recently the EBC RPX race pads for the track.The vehicles braking requirements more than exceed anything that you should ever need on the street. On the track, depending on pace and how much track km's you do, the demand is MUCH higher, but even on track the braking performance has been exceptional.I've never experienced brake fade, even with full 20min sessions, with a fairly heavy vehicle. I haven't missed a single track day the whole of 2023, and most track days my wife and myself would do > 200kms on track! The pace of the vehicle is currently in the 1:27-1:28sec range. Those familiar with Killarney would know that the full slick race 350z's do around the 25-26sec range. My vehicle is full interior, stock power and on semi-slicks, fully street legal and the brakes play a major part in the ability of the vehicle to do full sessions of similar length to a sprint race and without any brake fade, yet, at a decent pace / lap time.I cannot give Trackrecon and Marco a stronger recommendation!I'll will update this review with my experience on the new EBC RPX full race pads as I get some experience with them.STILL very highly recommended!
• Ingeniousparts ★★★★★ 7 months ago
  Absolutely impressed with the brilliant service provided by Trackrecon. Trackrecon has always been welcoming, attentive, and incredibly professional. Every detail was taken care of. Marco was/is exceptionally helpful at all times, going above and beyond to ensure we had the best experience possible. … More It's rare to find such dedication and customer care/service and after sale service these days. I highly recommend this business to anyone looking for top-tier service. Well Done Team.
• DANESH PADAYACHY ★★★★★ 5 months ago
  Received amazing service from marcoI would high recommend trackrecon for all your parts and upgradesThank you marco
• Mokupi Matlou ★★★★★ 5 months ago
  Thank you very much Marco and team for the great customer service
• James Tyrer ★★★★★ 7 months ago
  A huge thank you to Marco for sorting out my brakes with EBC Yellowstuff pads. The difference is night and day! I couldn’t be happier with the results and the professionalism at TrackRecon. I’m 110% recommending them to all my friends and family. Top-notch service all the way!
• Fahim ★★★★★ a year ago
  Great service from Marco at TrackReconI purchased a set of YellowStuff for my GTI, had them fitted at SQ Bruma and they are about 10000000x better than VW pads!I will definitely reach out to Marco again
• Tiaan Vogel ★★★★★ 5 months ago
  Super fast service willing to help and just absolutely from a business moral its great.The pads are absolutely fantastic
• Telela Pahlane ★★★★★ 5 months ago
  Trevor Thank you very much for your help and the advices. Part (Crankshaft Pulley and Bolt for Chevy Lumina SS Ute) installed and the Muscle is back flexing. You always go an extra mine in helping me even when I send you messages of clarity beyond working hours you always get back to me promptly. Please … More never lose that courtesy. Thank you.
• raymond Musiiwa ★★★★★ 5 months ago
  Super lighting fast service, overnight delivery from Durban to Capetown, parts received in good condition
• Jonty Vicente ★★★★★ 10 months ago
  5 stars is not enough they deserve 10 stars. The sales team is excellent and well informed and the after sales support is extremely great. 10/10 would recommend them.
• frank ndhambi ★★★★★ 6 months ago
  Marco was very very helpful. Very professional. I urgently needed an ignition coil for a chevrolet lumina and trackrecon had it. When I called Marco, he picked up the call and he was so friendly and professional. The rest is history. Keep up the good work.
• Charl Schimper ★★★★★ 8 months ago
• Andrew Penny ★★★★★ 8 months ago
• Realeboga Sebotha (Rea_Exile) ★★★★★ 9 months ago
  I recently upgraded to EBC Yellowstuff brake pads for my BMW F20 M135i, and I couldn’t be happier with the performance! These pads have truly transformed my driving experience.Performance: The stopping power is phenomenal. Whether I’m driving around town or pushing the car on the highway, the brakes … More respond instantly and with great precision. The high friction formula really makes a difference, providing strong and consistent braking even under high temperatures.Overall Satisfaction: I highly recommend EBC Yellowstuff brake pads to anyone looking to upgrade their braking system. They offer a perfect balance of performance, durability, and low maintenance. These pads have definitely earned my trust and will be my go-to choice for future replacements.Thanks to Marco and team 🙂
• Gerhard Hattingh ★★★★★ 9 months ago
  Special thanks to Trevor and the team for their prompt response and service it is great to deal with such a professional company you have my vote
• Darren Darley ★★★★★ 10 months ago
  Thank you TrackRecon team. The guys are courteous and professional and the communication is of a high standard. It's nice to deal with a company that runs with honesty and integrity
• David Matthee ★★★★★ 11 months ago
  I must say dealing with Marco was an absolute pleasure from start to finish.He took his time to quote me on the products i needed and explained the whole process to me from purchase to delivery. Took a week for me to received my parts and i could not be happier with them...I will be doing business with … More them in the future for sure.Thank you for the amazing service please keep it up...
• Shaylin Chetty ★★★★★ 10 months ago
  Excellent Service from Marco and team at Track Recon, Ordered a Set of Yellowstuff pads for my Brembo Brakes on my Mustang GT , and was delivered to Pietermaritzburg in KZN within 24hrs , Already feels so much better.
• Michael Van Wyk ★★★★★ 10 months ago
  Received my parts ordered for my Lumina in Rustenburg, trustworthy supplier with friendly and professional advise and service. Thank you, Trevor, much appreciated.
• LESobinda Sobinda ★★★★★ 10 months ago
• AJ Van den Berg ★★★★★ 2 years ago
  Wow what an experience! Marco was so quick to get back to me. Gave me a quote for the disks and Yellow stuff pads for my Chev Lumina I could not resist. Other quotes for the same items were 100% more expensive. Ordered and my goodies were with me the very next day. Well done guys, appreciate.
• Luyanda Ndlela ★★★★★ 11 months ago
  Great service and helpful staff
• Adarsh Hirjee ★★★★★ a year ago
  Excellent service from Marco. Quick delivery of wonderful products. I did the yellow stuff pads, ebc brake lines and discs all round. Amazing brake feel and improvement. I do mostly spirited street driving, will feel confident to go to the track now. Thank you
• Shane Smit ★★★★★ 2 years ago
  Trackrecon EBC Brake upgrades, Rotors and Pads...Ordered my goodies and paid EFT for it on Thursday and received everything following Wednesday....honest and fantastic service from Marco.....no scams or dishonesty...what I Ordered I received and to spec....everything fitted like a glove. If you need … More to upgrade your brakes phone Marco at Trackrecon with no worries at all.
• Thapelo Mothupi ★★★★★ a year ago
  I'm pleased to attest about the Quick Excellent service I've received from TrackRecon, from the beginning of the process up until the end with fast delivery of my parts l, faster than I imagined and would like to send special thanks to the guy by the name of Trevor with excellent service and … More his patience, he really is good in giving all to make sure a customer is happy at the end. Thank you so much Trevor
• Monique Wilkinson ★★★★★ a year ago
  Very good services and delivery was super fast. Very happy to be using them.
• Darius Botes ★★★★★ a year ago
  Highly recommend anyone considering buying from them amazing customer service, not even to speak about the quality of their product just excellence
• Anthony Sullaphen ★★★★★ a year ago
  Hi , I've order lumina parts and have had excellent service.
• Yazeed Khan ★★★★★ a year ago
  Fanstaic teamFantastic serviceUnmatchedThanks Team
• Mpumelelo Sithole ★★★★★ a year ago
  One of the best service I have received. constant and responsive sales and after sales customer service, and quick delivery. premium high performance brake pads at reasonable price.Two years later, still the best. I am now braking with confidence. Thanks again Marco!
• Darryl Naidoo ★★★★★ a year ago
  Hugely professional. Marco was extremely helpful with options and on point with what I needed. This was all done over email. Delivery was excellent and the parts have made my ride superb. Thank you, 100% recommend!
• natasha oss ★★★★★ a year ago
  Excellent service from Trevor. He is always willing to go the extra mile for us. This is definitely someone we are going longrun with. I definitely recommend TrackRecon to any- and everyone.
• Warren Geary ★★★★★ a year ago
  Excellent service from Marco
• Wion Nel ★★★★★ a year ago
• Anesu Shamu ★★★★★ a year ago
  Friendly folks! Helped me in good time. Would recommend!
• Cbrt Admin ★★★★★ a year ago
• Hot Valley ★★★★☆ a year ago
• Rakesh Ramroop ★★★★★ a year ago
  Awesome service. Ordered EBC Yellowstuff pads and OEM discs for SQ5. Great quality products!
• Thabrez Shaik ★★★★★ a year ago
  Super happy with my Red Stuff front and rear brake pads on the 7.5 GTI!
• Francois Pruis ★★★★★ a year ago
  Just goes above and beyond. Excellent service. Quick and always keeps you up to date. Thank you.
• Thandeka Kojwane ★★★★☆ a year ago
  Thank you for a speedy service. I got my quality parts on time and my client is supper happy with his car’s suspension. 🙌🏾🙌🏾🙌🏾
• Maryna Kuter ★★★★★ a year ago
  Received excellent service. Parts arrived even earlier than the eta, and was delivered. Highly recomended!
• Hilton Martin ★★★★★ a year ago
  Wow, what fantastic service from Marco. I ordered a complete set of EBC brake rotors and disk pads for my SAAB. Marco kept me in the loop throughout the process until the kit arrived. Then, he arranged for the installation at their Midrand fitment centre. I highly recommend Marco to my family and friends … More for his professionalism, passion and knowledge of his product. He has me as a customer for life. Thank you, Marco.
• Francois Visagie ★★★★★ 2 years ago
  Fantastic service. They easily located an OEM SACHS Clutch kit for my 911 and shipping it to me in Durban on the same day. With one item in the kit not fitting, they immediately arranged for the exchange and got it to me within another day. Honest and dedicated service by Trevor. I highly recommend them..
• Mike T Chauke ★★★★★ 2 years ago
  Great service, keep the good work guys.
  Big up for trackrecon dedicated team.
• Legendary97 BeaST ★★★★★ 2 years ago
  Really appreciate the amazing customer service, responsiveness and feedback. Thank you very much Marco, definitely coming back for the rear brakes.
• Walter Dell'Erba ★★★★★ 2 years ago
  Trevor is a legend. Honesty runs in his veins and goes out his way to ensure you get the best deal.
  This level of customer service and honesty is rare in todays world of the car industry.
• Zaaid Richards ★★★★★ 2 years ago
  Quality and speedy service provided. I was quickly guides on the best option for my brake upgrade. I would highly recommend choosing TrackRecon for braking needs.
• Vernon Ray ★★★★★ 3 years ago
  Marco gave me expert advice and consulted with me before selling any products onto me. Advice based on my personal vehicle, driving style, and needs were first priority. When it came to fitment, Marco was personally there to oversee the workmanship. Brake upgrade smiles
• Danny Gomes ★★★★★ 2 years ago
  Best service ive ever received, friendly customer service , goes out of his way to make sure you are okay ,
  Wont find anyone better.
• Selwane Glen Shai ★★★★★ 2 years ago
  What a great service from Trevor at Trackrecon, he managed to get me the flywheel i struggled to get for my Nissan Pathfinder at a very resonable price. Thanks for the service hope to call again.
• Stuart Jameson ★★★★★ 2 years ago
  Great service from Marco.
  I bought EBC Bluestuff for use on road and track and they have been excellent
• Kevin Zhou ★★★★★ 3 years ago
  Marco's willingness to help and the service is outstanding.
  Will definitely recommend them to anyone who needs anything brake related.
  In fact, they did so well, they earned a spot on my car.
• Ya'ir Coenen ★★★★★ 2 years ago
  Great service from Marco from TrackRecon
  Went above and beyond to make sure I got some good brake pads.
• Mkhululi ★★★★★ 3 years ago
  Bought the EBC Yellowstuff brakepads for my Mazda 3. Best decision ever! They are way better than the OEM ones. 😁
• Rufus Kirsten ★★★★★ 3 years ago
  Great service. Great product.
• Mohammed Hassan ★★★★★ 4 years ago
  Bought a set of EBC brake disc and pads for my golf7R
  Qaulity product and very happy with end result ,service is 5star from Marco from the time ordered till it reach me.
  For the price and service /performance this is the best deal in S.A .
  Thank you Marco
• Stefan Geldenhuys ★★★★★ 3 years ago
  I recently ordered some yellow stuff pads and EBC discs for my 2008 Opel Corsa OPC. I dealt with Marco and the service was excellent from the start. Marco knows what he is doing irrespective of whether it is technical discussion RE the brakes or placing and checking up on your order.. The brakes arrived … More within the agreed time frame and in perfect condition. Excellent service. Would definitely use them again and can 100% recommend them.
• Colin Van Zyl ★★★★★ 3 years ago
  Received excellent service from Marco. 100% will recommend TrackRecon.
• Girly Masindi ★★★★★ 3 years ago
  Great Service, Great Staff Very Clean and Tidy Workshop. Exceptional Customer Service and best products on the market. Top Quality Bulletproofing services.
• Bhavesh Parbhoo ★★★★★ 3 years ago
  These guys know about customer care and they stand by their product. Highest quality products. They keep in contact after you buy their product. The owner calls regularly to check up on you. He came home and drove my car to make sure that all was good. You guys need to use them. Don't waste your … More time looking around, they the best in the business!!!!
• Deena Naidoo ★★★★★ 3 years ago
  Bought a set of rotors and pads for a 991.1 4S. Perfect replacement fit and great backup support over the phone with excellent advice and guidance. Highly recommended.
• David Harding ★★★★★ 3 years ago
  Enquired about a set of front brake pads. Staff were helpful, replied very quickly, and discussed all options available. Parts arrived quickly. Will not hesitate to buy from them again.
• pieter marais ★★★★★ 3 years ago
  Amazing service, marco goes completely out of his way to accommodate, and the price and product is top notch. Will def use his services again.
• Johann van Wyk ★★★★★ 4 years ago
  Incredible service. I requested a quote on their website, they responded within three hours, and from there it was absolutely smooth sailing. My order was delivered even earlier than the already-reasonable estimated date and right to my office. Prices are also very reasonable, Marco's assistance … More is professional, friendly and very effective. I can definitely recommend them to anyone and will gladly make use of them again in future.
• Angie Fernandes ★★★★★ 3 years ago
  Thank you Marco for awesome and speedy service, you really go out of you way for you customers, second time buying EBC pads and super happy
• Herman de Jongh ★★★★★ 3 years ago
  A few mo ths ago I asked for a quote on pads for my civic. A few months later I got back to them and the replied within q few minutes with the exact same quoted price I asked for a few mo ths back. Ordered a set of EBC Ultimax2 pads for the front and back. Order was made on Thursday and arrived on Tuesday … More the next week. Beat service ever and always willing to help and goes the extra mile to ensure that you recieve the correct product for your vehicle. Will reccomend TrackRecon 11/10 times.
• Buska Bonjasky ★★★★★ 3 years ago
  Excellent service from Marco. Couldn't be happy, especially as a customer over 1000km away.
• Devon du Toit ★★★★★ 4 years ago
  Absolutely fantastic service from Marco, the EBC brake pads supplied work wonders. I will definitely be recommending Marco and Track Recon to anyone looking for new brakes.
• Ridwaan Shinwaaz ★★★★★ 4 years ago
  Excellent service from Marco. I needed to do a full brake replacement and Marco was able to sort me out with JBS heated and treated brake disc's as well as EBC pads. His prices are very reasonable and would recommend anyone to him.
• Brandon Koen ★★★★★ 4 years ago
  Had a struggle finding EBC Brake pads for my Ford Territory, But Marco came in clutch with quick service. Great product knowledge, and the process was fast and simple.
  Thank you Marco!!
• Laversen Naidoo ★★★★★ 4 years ago
  Marco was extremely helpful and provided good advice and always responded quickly to my requests. Will definitely use Track Recon again for performance parts. Highly recommended for any of your brake and suspension needs.
• Jonathan Galloway ★★★★★ 4 years ago
  Service is excellent advice for my brake application was perfect great product I would highly recommend their services and products
  and most importantly was the honesty and communication I've received throughout the process keep up the good work
• Sean Powell ★★★★★ 4 years ago
  First time dealing with Marco, he never failed to impress me. I requested a quote and he got back to me the same day with prices and managed to arrange delivery as soon as the part landed.
  Posted the parts to me on the same day and was at my door before 8 the next morning.
• Stuart Coetzee ★★★★★ 4 years ago
  Correct goods delivered with one week as promised, quick responses.
  I definately recommend and will buy from Marco again.
  Thank you
• K M (Morribiscuit) ★★★★★ 4 years ago
  Marco is knowledgeable, friendly and super helpful. Has great knowledge of products and can't do enough to help even potential customers! Highly recommend.
• Tahir V ★★★★★ 4 years ago
  Thank you very much to Marco for the excellent service from start to end on sourcing me a set of EBC front and rear Brake pads.
  I wish I was based in the area so that Marco's team could have assisted with fitment as well .
  If you require any EBC pads and disks, give them a shout and their pricing … More is very good as well.
• Prenesh ★★★★★ 5 years ago
  Great service from Marco @ Trackrecon. Always kept me updated on my purchase and helpfull with questions on future improvements I wanted to consider. Will be happy to use them again in future.
• Dane Govender ★★★★★ 3 years ago
  Need more stars here! 😄 🌟You won't find better service anywhere in SA.Thank you Marco 😉 👍
• Ridwaan Ismail ★★★★★ 4 years ago
  Same day delivery, Pleasure dealing with you guys.

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