Shipping And Returns

Subject to availability and receipt of payment, requests will be processed and delivery time confirmed within 72 hours.

South Africa Only

  • Free (Local: 2 days/Imported: 4-8 days)
  • NB* Made-to-Order Parts take between 30-45 days to manufacture and ship!

Once your order has been shipped you will receive email or mobile notification of the shipping, and in some cases – with a tracking number.

  • International rates will be calculated manually.
  • Delays due to local strikes or customs are out of our hands.

*If your order is in-stock or supplied locally, and payment is cleared, it will be shipped immediately. Track Your Order Here

Returns can be made on select items. Please enquire before purchasing if you are unsure. Please double check your order to make sure you have the correct sizes, colours, specification, etc. TrackRecon is not responsible for incorrect orders. If an item can be exchanged it needs to be in original condition, packaged, with all tags still attached.

The customer needs to contact us to arrange a return. Shipping costs on all returns are to be covered by the customer. If damaged products were shipped TrackRecon will gladly correct the mistake-free of charge.

NB* Cancellations of all orders that are already shipped out by our suppliers are subject to a 35% cancellation fee.

If an item is on backorder or an order is delayed by our supplier, TrackRecon will notify you via email or phone. 

In case an item is delayed you have the option to either wait, exchange the item for another item or cancel the order.

TrackRecon shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf – Furthermore, you may view our Privacy Policy for cookies we keep

Payment may be made via Visa or MasterCard credit cards or by bank transfer into the TrackRecon FNB bank account, the details of which are provided at checkout, or on request.

Credit card transactions will be acquired for TrackRecon via PayFast – SA’s leading payment gateway

Customer details will be stored by TrackRecon separately from card details which are entered by the client on placing an order.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

This website is governed by the laws of South Africa and TrackRecon chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Companies that are parallel (‘grey’) importers are required by law to notify customers by means of disclosure on documentation, that they are not authorised by the manufacturer as an authorised distributor of the branded product and that the authorised South African distributor of these products is under no obligation to honour the manufacturers’ guarantees/warrantees or to provide after-sales service, and that the parallel importer will support and service those clients they supply. 

TrackRecon is a parallel importer of certain products and an authorised dealer distributor of others – both of which are clearly defined in the relevant products description or documentation.

TrackRecon may, in its sole discretion, change this agreement or any part thereof at any time without notice.

For more info, View our Terms Of Service here.

TrackRecon Motorsport